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Privacy policy

Personal Information

Your personal data is carefully protected in accordance with applicable regulations. The data obtained when subscribing to the news, placing an order, even unconfirmed or unfinished (completed only the first step of the order, which means registration in the online store), prize games and surveys, will be used for legal grounds, legitimate interest or with your consent. purposes of sending the order, offers, invoices, complaints and other necessary communications. We share your delivery information with Pošta Slovenije, which will deliver the package to you.

Your data entered at the time of purchase or. We process the purchase history only for the needs and analysis of the clariteca.com online store and do not pass them on to third parties.
Clariteca.com does not have, collect or store so-called sensitive personal data about you.

Credit card payment

If you do not pay for your order with a credit card, clariteca.com does not store or access your credit card number. Card and payer information (name, surname, address) is transferred via a secure link to our credit card payment provider, Stripe. This is necessary for the processing and execution of the payment. They are also bound by the provisions of the GDPR.

Purchasing a product

Če kot registriran ali neregistriran uporabnik naše spletne strani kupite določene izdelke, Ani Škufca s.p. od vas zbira naslednje podatke:

- first and last name,

- address,

- company name (optional),

- e-mail address and telephone number,

- order note (optional).

All data collected during the purchase of products is collected for the purpose of fulfilling our contractual obligations and exercising the rights arising from the contractual relationship, including the resolution of any complaints and for the delivery of the purchased product. The legal basis for the processing of this data is our contractual relationship with you. Since the processing of this data is necessary to make a purchase, the processing of this data can be done on the basis of the fact that you enter into a contractual relationship with us. If you do not wish to provide us with this information, we cannot guarantee the purchase of our products.

Pursuant to the Electronic Communications Act, we may send you notifications of our products and content to e-mail addresses if you do not indicate at the time of purchase that you do not wish to receive such notifications. We do not use any (automatic) profiling, but only send you basic personalized messages, which we estimate may be of interest to you based on your past interactions with us. We process this data for a period of 5 years or until revoked. You can object to the processing of your contact details for the purpose of such direct advertising at any time by sending an unsubscribe from receiving e-newsletters via e-mail to the address: info@clariteca.com or by sending us this in writing to Ani Škufca s.p., Kuštrinova ulica 4, 1000 Ljubljana, Slovenia.

Subscribe to e-mail news and other e-mail communication

On our website you can subscribe to receive current notifications and information about our promotions, offers and news that are directly related to our business. We send electronic news from time to time and as needed.

This data is processed on the basis of your explicit consent, namely consent is given for a fixed period of 5 years. After the expiration of the 5-year period, we will stop sending advertising messages, except in the case of renewal of consent. You can also revoke your consent free of charge at any time by sending us an unsubscribe from receiving e-newsletters by e-mail to the following address: info@clariteca.com , or by sending us this in writing. to the address Ani Škufca s.p., Kuštrinova ulica 4, 1000 Ljubljana, Slovenia.

Deletion of personal data

If you would like clariteca.com to delete all your personal information (if of course we have it at all), send us an email at info@clariteca.com. The history of your purchases (all your past orders and all data related to them) and your e-mail in our e-mail system will be deleted. We do not store other information about you (credit cards, Paypal accounts, etc.) or we cannot identify you from them (browsing the website, etc.). If you want to know what information we have about you or. we keep (eg purchase history), write to info@clariteca.com
All about the new European regulation (GDPR), which regulates your and our rights regarding the use of data, can be found on the website of the European Commission.

Cookies

Clariteca.com uses cookies to measure traffic, improve the user experience and display ads. We are unable to identify you online with these cookies, we do not have access to your computer or your web browsing. In addition to cookies, necessary for the operation of the site, we also use:
- Google Analytics (anonymized) / helps to monitor website traffic / cookie duration: up to 3 years

- Google DoubleClick and YouTube / Google ads cookies / cookie duration: up to 1 year 

- Facebook / helps to show you interesting content and ads on Facebook / cookie duration: up to 1 year

- Analytical cookies (heatmap, Hotjar) / cookie duration: up to 6 months 

You can delete or disable cookies using the settings in your browser. If you disable cookies, some parts of the clariteca.com website may not work properly for you.

Additional information

For all questions regarding privacy, personal data and cookies when using the clariteca.com website, you can contact us.

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